Neo Office
Aftercare

Our support doesn't end at installation.

Aftercare

Support that doesn't stop once the furniture is in.

The two Os in the Neo Office logo form an infinity symbol. It is not accidental. Long-term client relationships are central to how we work, and that means the support we offer doesn't stop once the furniture is in. From delivery and installation through to repairs, reconfigurations, warranty handling and move management, our aftercare service is the practical layer that sits behind every project — and it is available to businesses that didn't buy their furniture from us too, because a workspace that needs attention needs attention regardless of where the products came from.

The Neo Office installation and aftercare team at work
The Neo Office team on site
Our promise

The same people. The same standards. Long after the project is done.

Our in-house installation team provides aftercare support from the day after handover. The same people who installed your furniture remain responsible, ensuring consistent and knowledgeable support.

Our aftercare

How we support you after installation.

Our in-house installation team has over 90 years of combined experience and handles every delivery and installation directly. No subcontracted crews, no handoffs. We manage the offshore logistics, coordinate with building management, and plan installations around the working day where a phased or live-office approach is needed.

Support team

The people behind every call.

Ian O'Brien

Ian O'Brien

Installations Manager

Ian runs on-site delivery for every project, logistics, scheduling, snagging and handover, backed by almost 40 years' experience.

  • Jersey Safety Awareness Test — Advanced
  • First Aid at Work
  • Management in Construction Regulations
David Hanlon

David Hanlon

Installations Supervisor

Dave supports Ian on the more complex installations, bringing almost 30 years of technical know-how and an eye for detail to every job.

  • Jersey Safety Awareness Test — Advanced
  • Emergency First Aid at Work
  • Management in Construction Regulations

Get in touch with our support team

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Aftercare FAQs

Frequently asked questions

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Whether it is a single chair or a full workplace project, the conversation starts here.

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